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General

What is Red Nose Day?

Red Nose Day is a UK-wide fundraising event organised by Comic Relief every two years. On Red Nose Day everyone is encouraged to cast inhibitions aside, put on a Red Nose and fundraise – celebrities included!

It culminates in a night of cutting edge comedy and moving documentary films on BBC One. Red Nose Day unites the entire nation in trying to make a difference to the lives of thousands of people across Africa and the UK who are facing terrible injustice or living in desperate poverty.

What is the date of Red Nose Day 2015?

Red Nose Day is Friday 13th March.

Where can I buy a Red Nose?

Red Noses are available to buy in Sainsbury’s stores, Oxfam shops and from the online shop at www.rednoseday.com now

Fundraising

How can I get involved in Red Nose Day 2015?

Nice face! Mind if we borrow it? We think it’s a money-maker! If you’re looking for an idea this Red Nose Day, we’d love you to make your face funny for money. You won’t be alone. Whether it’s at work, home, with friends, family or colleagues, you’ll be joining thousands across the UK who are doing their bit, just like you, to make a difference.

If you already have an idea in mind from making your face funny for money, to the fundraising classics of bake sales and sponsored silences, our fundraise section will get your fundraising off to a flying start. Get your fundraising off the ground by getting your fabulous Fundraising Kit, packed with great ideas and useful tools to make your Red Nose Day 2015 a roaring success.

What’s in the Fundraising Kit?

The Fundraising Kit has got everything you need to raise lots of money for Red Nose Day. It includes lots of great fundraising ideas and tips, a sponsorship form, event posters and a sweepstake poster. If you haven’t already, get your Fundraising Kit here.

How do I get a Red Nose Day 2015 Fundraising Kit?

You can be at the front of the queue to receive your free Red Nose Day Kit by ordering it right here, right now. It’s bursting with great ideas and useful bits and bobs to help you make Red Nose Day 2015 the most amazing yet.

When will my Kit arrive?

Once you order your Fundraising Kit, please allow at least ten working days for your Kit to arrive. If your Kit doesn’t arrive please let us know at fundraising@rednoseday.com and we will arrange for a new Fundraising Kit to be sent to you.

Where can I get hold of a sponsorship form?

Just click here to download our fantastic Red Nose Day sponsorship form to get those all-important sponsors rolling in.

I’m stuck for Red Nose Day fundraising ideas. Where can I find some?

Our fundraising ideas page will get you off to a flying start with lots of exciting ideas on how to take part in the fun whether you do it at work, by yourself or with friends and family. From making your face funny for money to bake sales and bike rides, you can find our Top Fundraising Ideas here to inspire you to raise cash.

You can also order or download a Fundraising Kit here, packed full of ideas and tools to help you get the fundraising money rolling in.

Set up a Giving Page to collect fundraising money quickly and easily online.

Where can I get posters and fundraising resources from?

Head to our fundraise section to download an array of fundraising tools to help you raise money this Red Nose Day. From the ready-made Great Comic Relief Bake Off Kit and , Quiz to sponsorship forms, and customisable Poster Packs, you’ll be able to find everything you need to make raising money a piece of cake. Have a look at all the fundraising tools available here.

Can I set up a Red Nose Day Giving Page?

Our Red Nose Day Giving Pages are a fantastic and easy way to raise money and you can create your very own Giving Page here.

Can I have some help organising my fundraising event?

We’re delighted to hear that you’re planning something for Red Nose Day!

It’s worth mentioning at this early stage that, as much as we’d love to, unfortunately we don't have the resources to provide individual support to our fundraisers with regard to planning and promoting an event. Whilst we really appreciate your support, you are responsible for organising, supervising or hosting your fundraising activity and ensuring that it is both safe and legal.We are however very happy to offer advice on fundraising ideas and tips to help you reach your target and answer any questions you have regarding methods of fundraising.

Click here to have a look at all the fundraising tools available to really help plan and boost your fundraising and to help make raising money this Red Nose Day a piece of cake.

If you haven't already, it’s well worth getting your free Fundraising Kit which is full of great tips and tools to help you raise money.

We also love to hear about what our fundraisers are up to so please get in touch with our fundraising team and keep them up to date by emailing fundraising@comicrelief.com

We’ve developed a ‘Fundraising for Red Nose Day’ logo just for all of our brilliant fundraisers. Click here to download it and please do follow the accompanying guidelines.

Are there any legal dos and don’ts I should consider?

There are, yes! For handy advice on keeping your event safe and legal, please have a read of our Fundraising Do's and Don'ts.

What is a fundraising agreement and do I need one?

There are certain circumstances where the law requires you to have a fundraising agreement with us. Have a look at the points below and, if any of them are relevant to your fundraising activity, then please email fundraising@comicrelief.com and we’ll send you an agreement to fill in.

You’ll need an agreement if:

  • You’re raising money for Red Nose Day in the course of a business; or
  • You’re deducting costs from the money you raise for Red Nose Day for example to cover costs; or
  • The money you raise will be split between Red Nose Day and another charity.

If you’re not raising money in the course of a business, not making any deductions, and you’re giving all money raised to Red Nose Day, then you don’t need a fundraising agreement. If you’re not sure whether you need an agreement, or you’d like an agreement anyway (if, for example your local authority requires it), then please contact us at fundraising@comicrelief.com

Can I do a public collection?

We don’t encourage collections in a public place or door to door but understand that it is a popular way to raise money. If you do choose to do a collection, you’ll need a license from your local authority (you should find details about this on your local authority’s website). For further information, check out the Institute of Fundraising’s best practice for collections.

Can I have help publicising/promoting my fundraising?

As much as we’d love to, we simply can’t give individual support or publicity to fundraisers as we just don’t have the resources. But have a look at our fundraise section for tips and tools on boosting your fundraising, including posters, and a Promote Your Fundraising guide. It offers advice about customising your own press release template and how to contact your local press directly and ask them to cover your event along with how to make the most of social media.

We are always looking for fundraisers to appear on our website, in emails and in printed materials in the run up to Red Nose Day itself, so if you happen to have any preparation photos that you would be able to send over, we would love to see them! It’s worth noting that we cannot guarantee your story will be used. Please email fundraising@rednoseday.com and let us know about your fundraising.

Can my fundraising feature on the Night of TV?

The BBC has full editorial control over the TV show so we’re not able to guarantee that any fundraising activity will be filmed. We are not in control of what is filmed or shown, but if your fundraising event is before Red Nose Day night-of-TV (Friday 13th March), the best thing you can do is to keep us up to date with what you are doing so we can let the BBC know.

We are always looking for fundraisers to appear on our website, in emails and in printed materials in the run up to Red Nose Day itself, so if you happen to have any preparation photos that you would be able to send over, we would love to see them though we cannot guarantee your story will be used. Please email fundraising@rednoseday.com and let us know about your fundraising.

Please can you send me promotional materials/literature/posters?

As we try to keep our costs as low as possible, we are not able to produce promotional literature to send out to fundraisers, however the fundraising section of our website will get you off to a flying start and help you promote your fundraising. Downloadable materials include a Planning Guide, Recruitment Poster and a tool explaining Where your Money Goes to get people inspired. The Promote Your Fundraising guide offers advice about customising your own press release template and how to contact your local press directly and ask them to cover your event.

How can I pay in my fundraising money?

There are lots of ways you can pay in the money you have raised for Red Nose Day:

ONLINE - you can pay your money in via your Red Nose Day Giving Page if you have one, just log into your Giving Page and click on ‘Pay in cash’. You can also pay in using a credit or debit card at rednoseday.com/payinbycard. Remember to enter your web payment reference in the box provided on your sponsorship form and send it to the address below so that we can still claim Gift Aid on behalf of all of your sponsors.

2. BY POST – simply send any cheques along with the giro slip attached to the address below. Remember to send us your completed sponsorship forms too – that way we can claim Gift Aid on behalf of your sponsors.

3. IN PERSON – take your giro slip along with any cash or cheques to any high street bank. Then post your bank receipt and completed sponsorship form to us and job done! You can also pay into the Red Nose Day account at a Building Society, or at the Post Office into Freepay Account 5550.

4. BY MOBILE VIA BARCLAYS PINGIT – you can also pay in your fundraising money using Barclays Pingit. It’s free to download, secure and easy to use. What’s more you don’t have to be a Barclays customer to use it – you just need a UK mobile number and a bank account. Find out more here.

Please make your cheques payable to Red Nose Day 2015 (Fundraise) if you did general fundraising, Red Nose Day 2015 (Bake Off)if you did bake-related fundraising, and Red Nose Day 2015 (Danceathon) if you did Danceathon-related fundraising and send to: Red Nose Day 2015, Ernst & Young, PO Box 51543, London SE1 2UG. This isn’t our office address so unfortunately we won’t receive letters sent there.

Don’t forget to send us your sponsorship form so we can claim Gift Aid for any of your sponsors that have filled in their details and ticked the Gift Aid Box. Please send it to Red Nose Day 2015, Ernst & Young, PO Box 51543, London, SE1 2UG. If you’re paying your money in online, just write the WorldPay reference number which was shown on the screen or sent to your email address to confirm that your payment was successful on your sponsorship form. If you’re paying in at the bank, Post Office or Building Society, please attach a copy of the receipt to the sponsorship form.

On behalf of everyone whose lives your fundraising will change, thank you.

How do I receive a Thank You Certificate or receipt for my fundraising?

We'd love to personally thank each and every one of our wonderful supporters for their fantastic efforts, but to keep our costs as low as possible we only send Thank You Certificates if they’re requested. Our Thank You Certificates act as receipts for our fundraisers so it’s really important that we know how you paid your money in.

There are a number of ways you can let us know you’d like a Thank You Certificate. Please also be aware that our certificates won’t be posted out until a few months after Red Nose Day.

Fill in your address and tick the 'Thank You Certificate' box on the back of your giro slip when paying in your money. This can be found in your Fundraising Kit. You can also send the giro slip in with your cheque to Red Nose Day 2015, Ernst & Young, PO Box 51543, London, SE1 2UG.

If you’re paying in your fundraising money online or over the counter at a bank, Post Office or building society, please send your receipt to the same address above (indicating you’d like a certificate), and we promise we’ll send your certificate out as soon as we can.

Email us at fundraising@rednoseday.com with a copy of your receipt and let us know you’d like one.

Schools, Youth and Nurseries

How can my school get involved in Red Nose Day 2015?

There are plenty of ways both students and staff can get involved in Red Nose Day 2015. Simply head over to rednoseday.com/schools for ideas and inspiration and to order your very own free primary or secondary School Fundraising Resource Pack. It’s got everything your school will need for a successful Red Nose Day 2015.

Can nurseries take part?

Absolutely! There’s a special Nurseries Activity Pack that you can order for free at rednoseday.com/nurserypack which is full of great ways for your little ones to get involved in the fun!

I’ve ordered a Fundraising Resource/Activity Pack for my school/nursery, but it hasn’t arrived yet.

Don’t panic! Packs will be delivered from January onwards, giving you plenty of time to get ready for Red Nose Day 2015.

Should I order a Nursery Activity Pack for my reception class?

Our Primary School Fundraising Resource Packs have been designed for all primary school children, from reception through to year 6, so they should have everything you need for your Red Nose Day activities. However, if you’d like some additional resources then please, just drop us an email at schools@rednoseday.com

We’re an International/Army School, can we take part?

Definitely! We’re always astounded by the fantastic support we get from our friends overseas.

If you’re a BFPO School, you can pre-order your very own free School Fundraising Resource Packs at rednoseday.com/schoolpack where you can also pre-order Red Noses for your school through our exclusive Red Noses for Schools scheme.

If you’re an international school then you can email us at schools@rednoseday.com to pre-order your free primary or secondary School Fundraising Resource Pack.

Do I need to register my event?

Any school or nursery can get involved and there’s no official registration process. Our free primary and secondary School Fundraising Resource Packs and Nurseries Activity Packs have everything you need to make your Red Nose Day a huge success. Order your school pack at rednoseday.com/schoolpack or your nurseries pack at rednoseday.com/nurserypack

And don’t forget to let us know what you’re up to – we love hearing about all your fundraising shenanigans. Schools and nurseries can simply drop us an email at schools@rednoseday.com and youth groups can let us know by emailing youthgroups@rednoseday.com

Can youth groups get involved in Red Nose Day 2015?

Yes, we’d love you to. Red Nose Day is an excellent opportunity for youth groups to have fun and raise life-changing money. We’ll be launching an exciting scheme especially for youth groups in January, but if you’re after a few fundraising tips and ideas now, check out rednoseday.com/schools or email us at youthgroups@rednoseday.com to find out more.

How can we let you know what we’re doing for Red Nose Day?

We’d love to know what you’re up to for Red Nose Day 2015. Schools and nurseries can just drop us an email at schools@rednoseday.com and youth groups can let us know by emailing youthgroups@rednoseday.com

Are there fundraising tools available to help me organise my Red Nose Day event in school?

There are indeed. You can pre-order your free primary or secondary School Fundraising Resource Pack at rednoseday.com/schools or go to rednoseday.com/nurserypack for your free Nursery Activity Pack. They contain everything you need to make Red Nose Day 2015 a big success in your school or group.

One of the easiest ways to fundraise is to sell Red Noses at your school or nursery using our exclusive Red Noses for Schools scheme. You pay 30p for each nose now, plus P&P, and the other 70p per Nose after Red Nose Day. Pre-order online at rednoseday.com/schools

If you’re ordering Noses for a nursery please remember that they’re not suitable for under 3s.

What do I do once I’ve held my fundraising event?

The first thing to do after your event is to collect all the money you’ve raised and pay it in as the sooner you do, the sooner it can start making a difference. You can pay in using your schools or nurseries giro slip at the bank, by post or online. For more information on how to pay in your money please visit rednoseday.com/schoolspayin

We’d also love to know what you got up to. Tell us all about your fundraising event by emailing us at schools@rednoseday.com and you might even find your school or nursery featured on our website… with your permission, of course.

How do I collect the money from the pupils?

Do this in the most convenient way for you. We recommend asking your pupils to get sponsored, or organise an event where everyone pays to participate – like a talent show or cake sale. You can collect the money in a number of ways: you could have a collection bucket at reception or ask the class rep to collect it during registration. Always make sure an adult supervises the collection and that the money is kept safe until it’s paid in.

You can download sponsorship forms from rednoseday.com/schools

Will we receive a 'Thank You' certificate for fundraising?

If you pay in your money online on our schools paying in pages, by post or at the bank using the giro in your Schools Fundraising Resource Pack or Nurseries Activity Pack, you will automatically be sent a Thank You certificate.

If you haven’t paid in using these methods then you won’t automatically be sent a certificate so make sure you follow our easy guidelines at rednoseday.com/schoolspayin. We promise to send your certificate as soon as we can, but please bear with us as there are so many of you lovely people for us to thank!

How do we pay in the money our school has raised?

There are three easy ways to pay in the money your school has raised.

  • Online: simply go to rednoseday.com/schoolspayin
  • By post: fill in the giro slip (in your School Fundraising Resource Pack) and post it, along with your cheque made payable to ‘Red Nose Day 2015 (Schools)’, to Red Nose Day 2015 (Schools), Ernst and Young, PO Box 51543, London, SE1 2UG
  • At the bank: fill in the giro slip (in your School Fundraising Resource Pack) and take it, along with your cheque made payable to ‘Red Nose Day 2015 (Schools)', to any bank

Remember, if you pay in your money online, or with your school’s giro slip, we’ll send you a certificate to thank you for all your amazing fundraising efforts.

If you’ve lost your school’s giro slip, don’t worry, just email us at schools@rednoseday.com and we’ll post you another one.

For more information on how to pay in your money, please visit rednoseday.com/schoolspayin

How do we pay in the money our nursery has raised?

There are three easy ways to pay in the money your group has raised.

  • Online: simply go to rednoseday.com/schoolspayin
  • By post: fill in the giro slip (in your Nursery Activity Pack) and post it, along with your cheque made payable to ‘Red Nose Day 2015 (Nurseries)', to Red Nose Day 2015 (Nurseries), Ernst and Young, PO Box 51543, London, SE1 2UG
  • At the bank: fill in the giro slip (in your Nursery Activity Pack) and take it, along with your cheque made payable to ‘Red Nose Day 2015 (Nurseries)', to any bank

Remember, if you pay in your money online, or with your nursery giro slip, we’ll send you a certificate to thank you for all your amazing fundraising efforts.

If you’ve lost your nursery giro slip, don’t worry, just send us an email at schools@rednoseday.comschools@rednoseday.com and we’ll post you another one.

For more information on how to pay in your money, please visit rednoseday.com/schoolspayin

Can someone come and talk at our school?

First off, thank you so much for your invitation. However, as much as we’d love to be able to attend every event that’s organised for Red Nose Day, we’re sad to say it really isn’t possible as we don’t have the resources.

We know that it’s thanks to people like you that Red Nose Day is such a success so we’d like to wish you the very best of luck with your fundraising event at school.

Can a celebrity come to our school?

All the celebrities that give their time to support Red Nose Day do so for free, and when you add up the TV appearances, media interviews, and everything else they do, that’s often a lot of time. Sadly though, that means we can’t ask them to attend fundraising events as well – but you could always try asking local celebrities who have an interest in supporting your local area. Good luck!

Red Noses for Schools

How can I get Red Noses for my school or nursery?

Good news for schools! Our exclusive Red Noses for Schools scheme is a great way for schools and nurseries to get their hands on Red Noses.

There are two ways that you can order Noses through the scheme. You can either order them online with a credit card at rednoseday.com/schoolsshop or you can order them with a cheque by downloading the order form on rednoseday.com/schoolsshop , printing and posting to the address on the form.

Please remember though, if you’re ordering Red Noses for a nursery, they are not suitable for children aged 0-3 years.

What is Red Noses for Schools?

Red Noses for Schools is an exclusive deposit scheme designed just for schools and nurseries. It means that you can order boxes of Red Noses to sell in your school or group, paying just £18 per box now as a deposit (that’s 30p per Red Nose) and the remaining £42 after Red Nose Day.

Each box contains 60 Red Noses, with a mix of nine Red Noses. It’s one of the easiest and most popular ways to kick off your fundraising activities. Find out more on rednoseday.com/schoolsshop

How much does the Red Nose cost through Red Noses for Schools?

Red Noses are £1. In shops you have to pay the whole £1 upfront, but with Red Noses for Schools you pay 30p per Red Nose upfront as a deposit and the remaining 70p after Red Nose Day once they’ve been sold. There’s also a charge for postage and packaging.

How much money from the sale of a Red Nose goes to Comic Relief?

A minimum of 60p per Red Nose goes to Comic Relief

How much is postage and packaging for Red Noses for Schools?

The postage and packaging costs for Red Noses for Schools are: 1-2 boxes =£5, 3-4 boxes = £8, 5-6 boxes = £10 and 7+ boxes = £15.

When do I have to pay the balance?

Please send in the balance as soon as you can after Red Nose Day. Cheques should be made payable: ‘Red Noses for Schools’ and sent, along with the remittance slip to:

Freepost RTJL-CSJZ-GRRA,
Red Nose Day Schools Stuff,
Barberton House,
Farndon Road,
MARKET HARBOROUGH,
LE16 9NR

What is the latest date I can order my Red Noses for Schools?

Red Noses for Schools closes on Friday 6th March

When will my order of Red Noses arrive?

Red Noses ordered before 30th January 2015 should be delivered by 16th February 2015. After this date you should allow 10 working days for orders to arrive. Red Noses for Schools closes on Friday 6th March. Order forms received after these dates may not be processed and cheques will not be cashed.

Why can’t I buy badges, t-shirts and deeley boppers on a deposit-scheme basis?

We really wish we could, but unfortunately, it would simply be too difficult and cost too much for us to run this scheme for products other than the Red Nose. Sorry!

What do we do with any unsold Red Noses?

Red Noses ordered through Red Noses for Schools are non-returnable. Comic Relief cannot afford the financial risk of providing them on a sale-or-return basis and therefore we still need the remaining 70p per Red Nose, for all Red Noses ordered, to be paid. Because of this, it’s important you only order as many Red Noses as your pupils will buy. Any Red Noses you have left over are, of course, your school’s – to do with as you wish. If you would like to recycle leftover Noses, you can do so at Sainsbury’s stores. Please do not put Noses in your household recycling.

If I buy Red Noses, through Red Noses for Schools, will they all be the same design?

Each box contains 60 Red Noses and you’ll get a mixture of all nine designs.

What is the Golden Nose?

This year if you buy Noses to sell at your school through the Red Noses for Schools scheme then you could find the Golden Nose and win an amazing experience for your school!

What is a Surprise Bag?

This year our Red Noses come in surprise bags so each Nose you buy will be a surprise! And if you are lucky enough to find the Golden Nose then you will win an amazing experience for your school. For more information please see here

Broadcast

I have a great idea for a sketch or TV programme for this year’s campaign – who do I send it to?

The BBC has sole responsibility for TV programming for Red Nose Day, so it would be best to contact them directly about your idea. We’ll be in touch if we’re able to take your suggestion forward, but please be aware that as we receive many suggestions each year, we’re unable to pay or credit people for ideas which may be similar to programmes that are developed.

There are tonnes of other ways that you can get involved with Red Nose Day. Visit our fundraise section at www.rednoseday.com/fundraise where you can get your fundraising off to a flying start with lots of exciting ideas on how to take part and help to change lives here in the UK and abroad.

Can I get a mention on the night of TV?

As we have so many lovely fundraisers we unfortunately can’t mention people individually on the night. You can however upload pictures of your fundraising efforts to our website on our special fundraiser gallery so we can see what you’ve been up to!

We really appreciate the money you raise and the efforts you have made in supporting us - we couldn't do it without you and you continually inspire us. Thank you.

Donations

How can I make a donation to Red Nose Day 2015?

The easiest way to make your donation is online (using your credit or debit card) here. You can also make a donation in the following ways:

By phone (using your credit or debit card) on 03457 910 910*
*Standard geographic charges from landlines and mobiles will apply.

By post – send a cheque or postal order made payable to “Red Nose Day 2015” to:
Red Nose Day 2015
Ernst &Young
PO Box 51543
London
SE1 2UG

At the bank – pay your money in using a Red Nose Day giro slip. Red Nose Day 2015 giro slips will be available behind the counter at most bank branches from 9th March 2015.

At the Post Office – ask to pay your money in to “FreePay Account 5550”, which is the Red Nose Day account.

At a building society – just ask to pay your money in to the Red Nose Day account.

By mobile via Barclays Pingit – anyone can use the app – you don’t need to be a Barclays customer. Find out more here.

I live outside the UK. How can I make a donation?

You can make a donation in £Sterling, US$, AUS$ or € online (using your credit or debit card) here

You can also donate by sending a cheque made payable to “Red Nose Day 2015” to:
Red Nose Day 2015
Ernst &Young
PO Box 51543
London
SE1 2UG

Please be aware that if your cheque is drawn in a currency other than £Sterling, the bank may take a commission charge for clearing the cheque, which means Red Nose Day may not receive the full value of the cheque.

How long will it take for my cheque to be cashed?

We will cash your cheque as quickly as we can, but please bear with us! As we receive such a huge number of cheques it can take up to six weeks for these to be cashed during our busiest times.

I have a bag full of small change I would like to donate. What shall I do with it?

Count it, bag it and take it to any high street bank, Post Office or building society.

At the bank – pay your money in using a Red Nose Day giro slip. Red Nose Day 2015 giro slips will be available behind the counter at most bank branches from 9th March 2015.

At the Post Office – ask to pay your money in to “FreePay Account 5550”, which is the Red Nose Day account.

At a building society – just ask to pay your money in to the Red Nose Day account.

How can I donate from my CAF account?

You can make a donation from your CAF account on the CAF website by choosing to donate to “Comic Relief (Red Nose Day)”.

Alternatively you can send a CAF voucher or cheque made payable to “Red Nose Day 2015” to:
Red Nose Day 2015
Ernst &Young
PO Box 51543
London
SE1 2UG

Can I set up a regular payment to Red Nose Day?

Thank you so much for considering donating to Red Nose Day on a regular basis. You can set up a standing order using our Regular Giving Form – just email our Fundraising Team at fundraising@comicrelief.com to request one.

Can I have your bank account details so I can transfer money to you?

Due to the huge volume of donations we receive it is not practical for us to receive donations straight in to our bank account and we do not have a system set up for this. We have a lot of other ways we can receive donations or fundraising money so hopefully one of them will be appropriate for you.

You can make a payment using a credit or debit card online here or on our automated phone line by calling 03457 910 910. Standard geographic charges from landlines and mobiles will apply.

If you would rather send a cheque, please make it payable to “Red Nose Day 2015” and send it to:
Red Nose Day 2015
Ernst &Young
PO Box 51543
London
SE1 2UG

Alternatively, cash or cheques can be paid in at any major high street bank using a Red Nose Day giro slip. Red Nose Day 2015 giro slips will be available behind the counter at most bank branches from 9th March 2015. You can also donate at most building societies by asking to pay in to the Red Nose Day account, or at the Post Office by paying in to “FreePay Account 5550”, which is the Red Nose Day account.

My employer operates a matched giving scheme. Where should I send my matched giving form?

Please send your matched giving form along with your cheque, web payment reference or bank receipt to:
Red Nose Day 2015
Ernst &Young
PO Box 51543
London
SE1 2UG

Gift Aid

What is Gift Aid?

Gift Aid is a Government scheme that allows charities and Community Amateur Sports Clubs (CASCs) to claim back tax on donations from UK taxpayers.

If you say “yes” to Gift Aid when you make your donation to Red Nose Day, we can claim an additional 25% of the value of your donation from the Government, which we use to help cover our running costs. It won’t cost you a penny and it means that every pound that you donate can go towards helping people living tough lives across the UK and Africa.

If you're making a personal donation please give your full name and address and tick the box on the Gift Aid form or we can't claim Gift Aid. To say “yes” to Gift Aid you must be a UK taxpayer and understand that if you pay less Income Tax and/or Capital Gains Tax in the current tax year than the amount of Gift Aid claimed on all your donations it is your responsibility to pay any difference.

How can I be sure my donation is eligible for Gift Aid?

By saying “yes” to Gift Aid, you are declaring that you are a UK taxpayer and you will pay more tax to the Government in the current tax year than the charities and Community Amateur Sports Clubs you donate to will claim back. The tax you pay can be Income Tax and/or Capital Gains Tax at any rate and Gift Aid is currently equal to 25% of your donation.

For example: If you donate £10 and say “yes” to Gift Aid, we can claim £2.50 from the Government. You will need to pay more than £2.50 in Income Tax and/or Capital Gains Tax in that tax year.

Is sponsorship or fundraising money eligible for Gift Aid?

Yes, as long as we receive a Gift Aid declaration from each eligible person who gave money. The easiest way to collect these is on a Red Nose Day sponsorship form, which you can download here.

Please send your sponsorship form along with your cheque, web payment reference or bank receipt to:
Red Nose Day 2015
Ernst &Young
PO Box 51543
London
SE1 2UG

Remember to fill in your name and address on the sponsorship form as well so we know who has raised the money!

Please note, if you’ve collected money from other people, we aren’t allowed to claim Gift Aid on it in your name.

Is my company donation eligible for Gift Aid?

Gift Aid only applies to personal donations, so your company donation will not be eligible. For a charity to benefit from the tax on a company donation, the donation should be paid gross (without deducting Income Tax). The company can then claim tax relief when calculating its profits for Corporation Tax. For further information, please contact your Tax Office or accountants.

How do I Gift Aid my text donation?

To Gift Aid your text donation, please fill in the form here.

You only need to fill in the form once and it will apply to all text donations you make to Red Nose Day 2015 from that phone number.

Where can I get further information about Gift Aid?

For further information about Gift Aid, please see the HM Revenue & Customs website or the Institute of Fundraising website. Alternatively, contact your local Tax Office.

Corporate Partners

Which companies are partners for Red Nose Day 2015?

Visit rednoseday.com/partners for more information about our partners.

I’m from a company and want to work with Red Nose Day 2015, how can I find out more?

Please email our Corporate Fundraising team at partners@comicrelief.com and they will get in touch with you about some brilliant opportunities.



Social Media

Can I put pictures of my fundraising on the Red Nose Day Facebook page?

We would love to see your photos. If you tag the Red Nose Day Facebook page then we’ll see your photos and approve them, if appropriate, to appear on the page. We monitor all posts before they appear so that we can keep the page suitable for everyone, including our younger followers.

Website

I‘m having trouble viewing certain areas of the website, what can I do?

Please see our accessibility page which has information on software and browser requirements for viewing content on rednoseday.com and if you’re still having issues please contact us at webmaster@rednoseday.com

Golden Nose Competition

When does the promotion start/ end?

Surprise bags will be available from 5th January 2015, subject to availability. All prize claims must be received by 5pm on 8th April 2015.

Why is the schools prize different from the national prize?

The schools prize is designed to enable as many pupils to participate as possible and to allow for an experience that will take place during schools hours. The national prize is suitable for 1 person (+ a parent/ guardian if the winner is under 16yrs, + a carer where required and one winner plus guest if the winner is over 16).

Where does the money go from the sale of the Noses?

At least 60p goes to Comic Relief to help change the lives of poor, vulnerable and disadvantaged people living in the UK and across Africa.

Why are there only nine character Noses but 12 Golden Noses to be found?

There will be 9 Golden Noses to be found in surprise bags across Sainsbury’s stores.

Noses are also sold in surprise bags in Oxfam, the Red Nose Day online shop and the Schools Deposit scheme so we have added 3 additional Golden Noses to ensure you have a chance to win no matter where you buy a Nose.

If you have bought a Red Nose in a surprise bag and haven’t found a Golden Nose, you can still enter the Red Nose Wrap Up Prize Draw online at rednoseday.com/whonose to win the 13th Golden Nose Prize Experience. All purchasers of a promotional Red Nose are eligible to enter the prize draw.

Can an alternative prize be chosen?

There is no alternative or cash alternative for any prize. The prize has been gifted to Comic Relief and is subject to the terms and conditions.

Why are there only 12 prizes to be won?

There are 12 Golden Noses to be found. Any person who finds a Golden Nose and claims before midday on Wednesday 11th March 2015 will be offered a prize of “Be a Guest of Comic Relief” for Red Nose Day on Friday 13th March 2015” full details of which will be supplied to the Winner as soon as possible after their claim has been validated by the Promoter.

An alternative prize of “Be a Guest of Comic Relief at Charlie and the Chocolate Factory musical” will also be available should the Winner make the claim after 11th March 2015 but before 5pm on 8th April 2015 or should it not be practicable for the Winner or The Promoter to utilize the “Be a Guest of Comic Relief” prize. Full details will be supplied to the Winner as soon as possible after the Winner’s claim has been validated by the Promoter.

If you have bought a Red Nose in a surprise bag and haven’t found a Golden Nose, you can enter the Red Nose Wrap Up Prize Draw online to win the 13th Golden Nose prize Experience at rednoseday.com/whonose. All purchasers of a promotional Red Nose are eligible to enter the prize draw.

How have you decided where the Golden Noses will be placed?

The Golden Noses have been placed by a 3rd party, PromoVeritas, the leading independent promotional verification service. Comic Relief will not know the specifics of when or where the Golden Noses will be placed, other than knowing that 12 Golden Noses will be across the channels below, that the promotion starts on 5th January 2015 and all prize claims must be received by 5pm on 8th April 2015.

11 of the Golden Noses will be randomly placed as follows across participating approved retailers Sainsbury’s, Oxfam and the Red Nose Day Online Shop.

1 Golden Nose will be randomly seeded in the Schools Deposit Scheme at the School Distribution Centres.

Where and when can I find out who found a Golden Nose and won a prize?

The names of winners may be obtained by sending a stamped addressed envelope to Golden Nose, Comic Relief, 89 Albert Embankment, SE1 7TP within 3 months of the promotion close date.

What if a winner cannot afford the travel (etc) to claim their prize?

We are hoping to be able to offer public transport as part of the prize. We are working with rail providers in order to be able to do this through their gifts in kind.

Are you expecting that people will try and collect all nine Noses?

As part of Red Nose Day on March 13th 2015, we hope that everyone will want to put on their Red Nose and raise money to help change the lives of poor, vulnerable and disadvantaged people living in the UK and across Africa. In 2015, Red Noses will be sold in surprise bags – there are 9 different Noses available, the Nose you get will be a surprise and it is up to you if you want to collect them all.

Why are the Golden Noses not spread evenly between Sainsbury’s, Oxfam and RND.com?

Golden Noses will be randomly placed as follows across participating approved retailers Sainsbury’s, Oxfam and the Red Nose Day Online Shop. Where and when the Golden Noses are placed will be handled by a 3rd party, PromoVeritas, the leading independent promotional verification service and will take account of the volumes sold through each channel.

Comic Relief will not know the specifics of when or where the Golden Noses will be placed, other than knowing that 12 Golden Noses will be placed across the channels below, that the promotion starts on 5th January 2015 and all prize claims must be received by 5pm on 8 th April 2015.

Are the Golden Noses spread between Sainsbury’s, Oxfam and RND.com?

11 of the Golden Noses will be randomly placed as follows across participating approved retailers Sainsbury’s, Oxfam and the Red Nose Day Online Shop.

1 Golden Nose will be randomly seeded in the Schools Deposit Scheme at the School Distribution Centres.

I’m [insert artist’s name] biggest fan can I please meet them when the winners receive their prize?

Due to security requirements at the venue we regret we are unable to accommodate this request.

I’ve heard all the 12 prizes have now been found yet people are still being encouraged to try and find a Golden Nose, why?

If you have bought a promotional pack and haven’t found a Golden Nose, you can enter the Red Nose Wrap Up Prize Draw online at rednoseday.com/whonose to win the 13th prize Experience. All purchasers of a promotional Red Nose are eligible to enter the prize draw until the competition closes at 5pm on 8th April.

Is the paint used to spray the Noses gold safe?

Yes, all of our merchandise is tested to UK safety standards.

Golden Nose competition for Schools

What is the Golden Nose?

This year if you buy Noses to sell at your school through the Red Noses for Schools scheme then you could find the Golden Nose and win an amazing experience for your school! The noses come in surprise bags. Each bag contains one of nine Nose designs. For more details please click here.

What is a surprise bag?

This year our Red Noses come in surprise bags so each Nose you buy will be a surprise! And if you are lucky enough to find the Golden Nose then you will win an amazing experience for your school.

How can I win a Golden Nose?

If you buy your Noses for your school through the Red Noses for Schools scheme, one of them could be the schools’ Golden Nose. Find out more about the Red Noses for Schools Scheme at rednosedaycom/schoolsshop

If I pre-order my Noses in September can I still win a Golden Nose?

Yes, all orders placed through the Red Noses for Schools scheme after 1st September until 6th March will be eligible to receive a Golden Nose.

Can an alternative prize be chosen?

There is no alternative or cash alternative for any prize. The prize has been gifted to Comic Relief and is subject to the terms and conditions. Please see here: rednoseday.com/legal

Danceathon

What is the Comic Relief Danceathon?

The Comic Relief Danceathon is a fundraising dance event, hosted by Claudia Winkleman on Sunday 8th March 2015 at The SSE Arena, Wembley. 2000 members of the public and lots of famous faces will be getting sponsored to dance non-stop for six hours to raise money for Comic Relief and help change lives. For those people who can’t make it to Wembley, they can host their own Danceathon event with family and friends.

How can I get involved?

You can join the dancing extravaganza by paying to enter the event at The SSE Arena, Wembley, hosted by Claudia Winkleman, or by doing your own event with friends and family shimmying round your sofa at home or strutting your stuff in your local village hall.

Who can take part?

You must be 10 years or over to take part in the Danceathon event at the SSE Arena Wembley. If you are under 18 years old you have to be entered by a parent, legal guardian or adult with legal consent. Those under 16 years old must be chaperoned for the duration of the day by a parent, legal guardian or adult with legal consent who can watch for free or pay to enter if they wish. Please note you will not be able to pay to participate on the day. For organising events at home, there is no limit for who can take part. The whole idea is to get moving and raise as much money as possible for Comic Relief – so rally the troops! Join in with your friends, office gang, local dance troupe, family; the more the merrier.

How much does it cost?

There is no charge if you would like to set up your own Danceathon event. Entry to the Danceathon event at The SSE Arena, Wembley is £10 per person.

The entry fee at Wembley only goes towards covering the costs of staging the event. That’s why we ask all participants to get sponsored and raise money on their online Giving Page. We’re asking all dancers at The SSE Arena, Wembley to raise a minimum of £150 each - more than worthy for six hours of dancing!

There is no official fundraising target for dancers participating in their own Danceathon event at home. All the money you raise, whether it’s a little or a lot, will help make a huge difference to the projects that Comic Relief fund in the UK and across Africa.

The more money we all raise, the more people we can help.

Can I still participate even if I’m on my own?

Yes you can. You can enter the Danceathon event at The SSE Arena, Wembley and join in with the 2000 other dancers that will be following along with some of the nation’s best instructors and celebrity friends of Comic Relief. Or, just get your groove on at home and do your own Danceathon.

Do I need to be an experienced dancer to take part?

Not at all – at Wembley we will have professional instructors who you can follow along with regardless of your own ability. Please do take particular care if this level of exercise is something you are not used to, and seek medical advice from your GP if you have any doubts about your ability to take part in the Danceathon.

I want to join in but I don’t want to dance – what can I do?

Why not organise an event for all your dance-loving friends or colleagues. Head to the Dancethon website (www.rednoseday.com/danceathon) for more info and you can be the host of your event, just like Claudia at Wembley!

Do I have to register to enter?

If you want to take part in the Danceathon event at the SSE arena Wembley, yes, you need to enter. You can do so here: www.rednoseday.com/danceathon

If you are doing your own Danceathon at home you don’t need to register, but the best way to tell us about your event is to set up your own Danceathon Giving Page which you can do here.

Is there a deadline for signing up?

No there isn’t, but the sooner you sign up the more money you can raise and the more people will know about your event! Places at the event at The SSE Arena, Wembley are allocated on a first come first basis and we expect them to sell out fast!

Do I have to complete the whole six hours?

It would be fantastic if you did, as the longer you dance for the more money you can potentially raise. But go at your own pace and listen to your body if you aren’t used to this level of exercise.

There will be scheduled short breaks every hour for you to catch your breath and you can take extra breaks whenever you want.

If you are doing your own Danceathon at home it would be great if you could keep going for six hours like everyone at Wembley; but if you feel like you aren’t up for dancing the whole time, why not try a dance relay with friends.

Wondering about Wembley?

The what’s, where’s and why’s for Wembley

How will I know I have secured my place? Do I get a ticket?

The confirmation email you receive after entering into the Danceathon event at The SSE Arena, Wembley is your ticket. Please print and bring this with you on the day and we will exchange it for an event wristband.

What is Active Network?

Active Network is a third party website online event entry system for mass participation events, working with Comic Relief to manage entry to the event at The SSE Arena, Wembley.

Why do I need to set up an account with Active Network?

Entrants to the Wembley event are required to set up an account with Active Network to access to their entry confirmation and event details. The only communication that you will receive will be transactional emails about the Danceathon, unless you opt in to receive emails from Active Network about other events that they support. You will remain a member of Active Network until you delete your account with them.

How do I get to Wembley?

The address is The SSE Arena Wembley, Arena Square, Engineers Way, HA9 0AA.

Via Underground Train

The closest tube station is Wembley Park. This is in Zone 4 and can be reached on either the Metropolitan or Jubilee Lines. Upon exiting the station via the lift or stairs, pass under the tunnel onto Olympic Way. When reaching Wembley Stadium (do not walk up the ramps), turn right. The SSE Arena, Wembley is situated across the road.

Alternatively, you could travel to nearby Wembley Central. This is in Zone 4 and can be reached via the Bakerloo Line. Turn right at the station exit onto Wembley High Road and follow for approximately 200 yards. At the Wembley Triangle junction turn left onto Wembley Hill Road. Follow until Lakeside Way and turn right.

Via Overground Train

Chiltern Railways run a service from London Marylebone to Wembley Stadium. To book and find out more about running times, click here.

Via Bus

The 79, 83, 92, 182 and 224 all regularly run through the Arena area.

You can plan your route and check if there are any disruptions to travel on the TFL website.

Is there parking available? Disabled parking?

There are a number of car parks located close to the arena that can be pre-booked in advance. There is also ample car parking on site for blue badge holders located at the front of the Green Car Park – accessed via Engineers Way or First Way. This can be pre-booked or bought on the day here.

What time should I arrive?

Official start times will be confirmed closer to the day, so keep checking your email inbox and the Danceathon page on www.rednoseday.com/danceathon for updated information. Arrive in plenty of time to get a prime spot and get ready with our big warm up.

What should I bring with me on the day?

We recommend that you pack as light as possible and to help make your Danceathon experience as enjoyable, safe and comfy as possible we suggest that you bring:

  • Your printed confirmation email to gain entry
  • Your trainers (comfy sensible footwear is essential for day as you will be dancing for six hours on a hard floor)
  • Snacks
  • Suitable clothing (fancy dress is always optional and of course there is always the Red Nose Day T-shirt or Onesie)
  • A little bit of cash
  • A bum bag may be useful to keep your valuables on you while you are dancing
  • Your smart phone so you can share the day on your social media accounts
  • Something warm to wear when you leave

Please note that any alcoholic drinks will be confiscated at the entrance to the arena. Cans and glass bottles are also prohibited by the venue.

Is there somewhere I can leave my bags?

We recommend bringing minimal items with you. However, there are two cloakrooms with limited capacity at the arena situated on each side of the building. These charge £2 per item. Unfortunately, due to venue policy, you will not be able to have access to your bag until you take it out of the cloakroom. If you’re bringing a spectator, you can always leave your bags with them. We recommend keeping your valuables on you in a zipped pocket or bum bag. The SSE Arena Wembley and Comic Relief are not responsible for any lost or stolen items.

What do I need to wear?

Wear clothes you feel comfortable dancing and exercising in. A Red Nose Day T-shirt or Onesie and fancy dress is a great way to stand out from the crowd but remember to be sensible with this and wear appropriate shoes – supportive trainers are perfect– as you will be dancing for six hours on a hard floor.

Will there be any changing facilities?

Unfortunately there will be no dedicated changing facilities at the venue. We therefore recommend arriving in the clothes you will be dancing in and putting other items in one of the two cloakrooms located at the venue. If you need to remove layers whilst dancing, please place them out of the way of other dancers in your area and keep an eye on them.

I have a disability - can I take part?

We have made every effort to ensure that the Danceathon is suitable for people with disabilities, but unfortunately we can’t guarantee this. Please call Comic Relief on 020 7820 2000 to chat to one of our Danceathon team, or e-mail events@comicrelief.com about your requirements.

I am accompanying my child to the event – will I have to take part?

No you don’t have to take part. Watch all the action and keep an eye on your child in our spectator stand which is above the under 16 year olds’ dance area.

Although you will have sight of your child, please be aware that you will not be permitted access to the dance floor unless you have paid to participate (which must be done in advance); parents or legal guardians who have paid to participate will be permitted in the dancing area.

Access to the spectator’s stand and child dance floor is by wristband only which will be given out on the day. Access to the spectator’s area for under 16 year olds is via an internal staircase that is temporarily out of sight.

Can I bring spectators with me?

Of course you can – we just ask you to let us know how many people will be coming with you on the day when you pay for your entry. Please be aware that spectators won’t be allowed access to the dance floor and can’t pay to participate with you on the day.

Unfortunately there will be no re-admission once leaving The SSE Arena, Wembley in order to monitor the safety of participants.

Friends and family can still cheer you on remotely by tweeting with #danceathon. Tweets will be popping up on the big screen throughout the day to keep you dancers motivated.

Can I come and go from The SSE Arena, Wembley?

Unfortunately no re-admission is permitted once you leave the Arena, except in special circumstances at the venue’s discretion. This does not include leaving the dancing or spectating area within which the event is taking place in order to purchase refreshments or use the washroom facilities within.

Will there be water available?

Yes there will be plenty of free bottled water available for everyone participating in the Danceathon.

Will there be food available?

A variety of food stalls will be open within The SSE Arena, Wembley for you to purchase food and drink. There are also cash points onsite. If you are participating in the Danceathon we recommend bringing some snacks with you.

Will celebrities be there on the day?

Yes. Host, Claudia Winkleman, will be joined by lots of celebrity friends to motivate you throughout the day.

Will I be photographed or on TV?

The event is being filmed and some shots will be taken to show on the night of Red Nose Day on Friday 13th March as well as online on the BBC and Comic Relief websites. By participating in the Danceathon you consent to being photographed and/or filmed and acknowledge that you may appear on the BBC, on BBC or Comic Relief sites or in photographs promoting the event. Other participants will have cameras too and you understand that by participating it is unavoidable that you may end up in someone’s photo! If you are entering an under 18 year old you confirm that you have consent from their parent or guardian for them to be photographed and/or filmed. We understand that some of you will be keen to be on TV but we cannot guarantee that you will be shown on TV or in images used.

Doing a Danceathon at Home?

Help for your Home Danceathon

I can’t get to Wembley, can I still join in?

Of course. You can organise your own event at home where ever you are in the country. Visit the Dancethon website at www.rednoseday.com/danceathon for more info.

I want to organise my own Danceathon – will Comic Relief help me do this?

We’re delighted to hear that you’re planning your own Danceathon.

It’s worth mentioning at this early stage that, as much as we’d love to, unfortunately we don't have the resources to provide individual support to our fundraisers with regard to planning and promoting an event. Whilst we really appreciate your support, you are responsible for organising, supervising or hosting your own Danceathon and ensuring that it is both safe and legal.

Our downloadable Danceathon Fundraising Kit will get you off to a flying start.

We also love to hear about what our fundraisers are up to, so please get in touch with our fundraising team and keep them up to date by emailing fundraising@comicrelief.com

How big does my Danceathon have to be?

As big as you want it to be. You could go to town in your local hall or just shimmy round your sofa in your living room.

Do I need to do the Danceathon in a proper dance studio?

Not at all, but please ensure that your dance area is safe and you all have plenty of space before dancing.

Can we get Comic Relief to film our Danceathon?

Unfortunately we do not have the resource to film individual events but we would love to see your dancing efforts, use #danceathon to tag your pictures and videos via your Facebook, Twitter or Instagram accounts or send them via email to fundraising@comicrelief.com.

How can I let Comic Relief know about my event?

Do let us know what you’re doing by dropping us an email to fundraising@comicrelief.com as we love to know what you are up to. You can also upload your pics to our Fundraiser Showcase and share the day on social media via your Facebook, Twitter or Instagram account using #danceathon. You might even make it to the big screen at The SSE Arena, Wembley.

Barclays Pingit

What is Barclays Pingit?

Barclays Pingit is the UK’s first instant mobile payments app for smartphones that lets you make quick, simple and secure donations. You don’t need to be a Barclays customer to use Barclays Pingit – you just need a UK mobile number and a UK bank account.

How do I get Barclays Pingit?

To find out how to get started with Barclays Pingit, visit: barclays.co.uk/pingit.

Or text ‘Pingit’ to 62555 to receive a link to download it from your app store.

Terms and conditions apply. You need a UK current account, a UK phone number and be 16 years of age or older to be eligible for Barclays Pingit. Charges do not apply to text 62555.




Red Nose Day Giving Page

How do I get sponsored online for Red Nose Day?

Red Nose Day Giving Pages are a fantastic way to raise money online. They’re safe, secure and, best of all, the money you collect on your Giving Page comes straight to Comic Relief.

How do I set up an online Red Nose Day Giving Page?

You can simply set a Red Nose Day Giving Giving Page now.

Are Red Nose Day Giving Pages safe for under 16s to use?

Our Red Nose Day Giving Pages for under 16s are special Giving Pages tailor-made for them. Giving Pages for under 16s can’t be found through any search on rednoseday.com, and will not appear on any leaderboards on rednoseday.com. Their parent or guardian’s email address is the only one we ever request or contact. For more information, visit our Online Safety Tips.

My child has set up a Red Nose Day Giving Page, how do I access it to make sure I’m happy with it?

Under 16s are only able to set up a Red Nose Day Giving Page with a parent or guardian’s email address at the registration stage. An email will be sent to this address stating that they’ve set up a page, with details of their username and unique web address. To access their account, go to the log in page, enter their username and click on ‘reset log in details’. This will send an email to the parent or guardian’s email address, given at registration stage, and enable the parent or guardian to change the password and access the account. We always ask under 16s to get their parent or guardian’s permission before setting up a Giving Page.

I’ve forgotten my username and/or password for my Red Nose Day Giving Page, how can I log in?

Please head to the log in page and click ‘Reset log in details’. Enter the email address you used to register (or, if you’re under 16, enter the email address of your parent or guardian which you supplied when you registered) and an email will be sent to that account, allowing you to change your password.

Can I change my email address and password for my Red Nose Day Giving Page?

Yes, log in to your Red Nose Day Giving Page, select the ‘Page Options’ tab and then ‘Your Details’. On this page you’re able to edit your email address and password. If you’re under 16, you’ll not be able to edit your parent or guardian’s email address on this page. However, you can ask your parent or guardian to contact us at info@comicrelief.com if they’d like to change it for you.

How can I find out the link to my Red Nose Day Giving Page?

Simply log in to your Giving Page, then select the ‘My Page’ or ‘Team Page’ tab. This will show your Red Nose Day Giving Page’s unique webmail address. The link will also be in the email we send you when you register for a Giving Page.

I’m having problems loading pictures onto my Red Nose Day Giving Page

It could be that your pictures are too big – they should be under 2MB (2000kb = 2MB) and must be in either .jpg, .gif or .png format. Remember to click ‘Update’ once you’ve chosen your photo.

How do I edit my personal details for my Red Nose Day Giving Page?

It’s easy, once logged in just select the ‘Page Options’ tab on your Giving Page and then ‘Account Settings’ on the left hand side. You can edit your name and email details on this page and change your ‘Keep Me Posted’ preferences.

How do I edit my fundraising target on my Red Nose Day Giving Page?

When you’re logged into your Giving Page, click ‘Edit Target’ on your current total. If you’re a Team Captain, you can edit your own target as well as the team’s target. Alternatively, go to ‘Page Options’ and edit your fundraising target.

How do I link messages on my Red Nose Day Giving Page wall to Facebook, Twitter and LinkedIn?

Once logged in. Select the ‘Get Sponsors’ tab on your Giving Page. Choose ‘Set Autoposts’ from the options. You can then personalise your preferences for what activity you wish to post to Facebook, Twitter or LinkedIn. When you get taken through to the social networking sites, make sure you click on the ‘Allow’ button to give the site access to your Red Nose Day Giving Page. You can change your preferences at any time by returning to the ‘Set Autoposts’ page. You can also share your page more quickly by clicking on the links at the top of the page. These will allow you to share a link to your Red Nose Day Giving Page with a personalised message. If you wish to share an individual message to Facebook, Twitter or LinkedIn, click ‘Share’ next to that post. If you’re under 16, you can only link messages to your Facebook account. Follow the above steps to do this. Remember, you must be 13 or over to have a Facebook account, and you should check your privacy settings are appropriate before you share anything from your Red Nose Day Giving Page.

I sponsored someone online but my name is not showing on their Red Nose Day Giving Page?

When you sponsor someone on their Red Nose Day Giving Page, there’s a tick-box to determine if you want to be anonymous. If you ticked this box your name will not be shown next to the amount you sponsored. This cannot be changed afterwards. If you didn’t get this option, it’s possible that you have instead donated directly to Red Nose Day rather than sponsoring someone through their Giving Page. Unfortunately, if this is the case, we cannot move the money to their page, but are very grateful for your contribution and can guarantee it will all count towards the final Red Nose Day total.

Can I sponsor someone on their Red Nose Day Giving Page and remain anonymous?

When you sponsor someone on their Red Nose Day Giving Page, there’s a tick-box to determine if you do not want your name shown. Tick this if you’d like your name to remain anonymous on their Giving Page.

I don’t live in the UK, can I sponsor someone’s Red Nose Day Giving Page?

Currently our Red Nose Day Giving Pages don’t take international donations, we hope to offer this soon. However, if you are international but with an address in the UK, you can use PayPal for your sponsorship.

I donated to someone’s Red Nose Day Giving Page, but want my money back, can I get a refund?

We’re unable to offer refunds on donations to Red Nose Day Giving Pages. Once donation money is received by Comic Relief it becomes charity money and, at that point, we’re only permitted to spend it in accordance with our charitable purpose, which is the pursuit of a just world, free from poverty. Please refer to the terms of use where it states: “If you wish to donate to Comic Relief or sponsor anyone raising money for Comic Relief, please note that your donation or sponsorship is non-refundable. If you sponsor someone to do any activity for Comic Relief, your sponsorship is not conditional on the activity being completed.” Find out more information on our polices.

What is a Team Giving Page?

Team Giving Pages are for individuals that want to join other individuals taking part in the same activity as them, and to fundraise together. A Team Giving Page is a collective page which team members’ individual Giving Pages feed into. Fundraisers are still all be able to see how much they’ve individually raised on their own Giving Page, and how much their team has raised altogether, on the Team Giving Page. You can either ask people to sponsor your own personal Giving Page, which will automatically be put towards your team fundraising target as well as your own, or just ask people to sponsor your Team Giving Page.

What’s the difference between a Team Giving Page and a Group Giving Page?

A ‘Group’ page is a single, shared page which a group of people use to fundraise. A ‘Team’ page is for a team of people, who each have their own individual Giving Page, and also have a Team Giving Page, so that all individual fundraising also counts towards their team target and team page.

How do I create a Team Giving Page?

You can create a Team Giving Page when you register and set up your Giving Page. If you already have a Red Nose Day Giving Page and are not part of a team you can choose to become a Team Captain by creating a Team Giving Page, this can be done by logging into your Giving Page and selecting the ‘Team Options’ tab. Click on ‘Create a Team’ and set up your Team Giving Page. If someone already has a Giving Page, they’ll be able to search and join your team. If you are under 16 you cannot set up a team or be a team captain because we try to keep the online environment as safe as possible.

How do I join a Team Giving Page?

To join a Team Giving Page, select the ‘Join a team’ option under ‘Team Options’ on your Red Nose Day Giving Page. Search for the Team Captain’s name or the Team name. If you’re under 16 and have set up your own Giving Page, your parent or guardian’s email address which you provided when you registered will receive an email notifying them that you’ve joined a team. It is only possible to join one team.

How do I create or join a Group Giving Page?

You can create a Group Giving Page, and add people to it, right here, follow the ‘I’m fundraising with others’ option, then select to set up a Group Page rather than a Team Page. Once your Group Giving Page is set up you are able to add other people to it.

If I get sponsored on my Team Giving Page will the sponsor name and amount count towards my own total?

If someone sponsors you on your personal Red Nose Day Giving Page, the total will count towards your own total as well as your team’s total. However, if a team gets sponsored, this does not count towards any individual’s total – just the team’s total.

Why doesn’t my Red Nose Day Giving Page show up in search results?

If your Giving Page is set to ‘hidden’, your page will not show up in search results on rednoseday.com. To change whether your Giving Page is ‘public’ or ‘hidden’, select the ‘Page Options’ tab, and on that page you can change your privacy settings. Just select your preference, and click ‘Update’ to register the change. If you’re under 16, your page cannot be set to public and it won’t appear in search results on rednoseday.com. This is because we want to keep the online environment that you’re fundraising in as safe as possible.

Why can’t I click through to a Team Member’s Giving Page?

If a team member’s page is set to ‘hidden’, or they are under 16, their page will not be fully displayed. To change whether your Giving Page is ‘public’ or ‘hidden’, select the ‘Page Options’ tab, and on that page you can change your privacy settings. Just select your preference, and click ‘Update’ to register the change. If you’re under 16, your page cannot be set to public and it won’t appear in search results on rednoseday.com. This is because we want to keep the online environment that you’re fundraising in as safe as possible.

What is the difference between ‘banked’ and ‘pending’ income on my Red Nose Day Giving Page?

On the Giving Pages, ‘My Fundraising Target’ is made up of ‘banked’ and ‘pending’ money. ‘Banked’ refers to money that has been paid in online through the Giving Page and has been received by Comic Relief. ‘Pending’ refers to money that has been collected in person by the fundraiser, and registered onto the Giving Page by the fundraiser as way of showing the total amount of money that has been raised. ‘Pending’ money can then be paid into the Giving Page by using a credit or debit card, and then keeping the cash. The fundraising money is then automatically moved from ‘pending’ to ‘banked’. Easy peasy!

How do I pay in cash that I’ve already raised on my Red Nose Day Giving Page?

Very easily. When you’ve logged into your Giving Page, just select ‘Pay in cash collected in person’ below your target. Under the ‘Enter an offline donation’ section, just enter the details of the payment or sponsorship, along with your payment details. This amount will be added to your Giving Page and will count towards your total. If you’re under 16, ask a parent or guardian to follow the steps above and pay in the money for you.

Youth Groups

Can Youth Groups get involved in Red Nose Day?

Yes we’d love you to! This year we have an exclusive scheme just for youth groups.

Like you, we think young people in the UK are amazing. Every Red Nose Day, we’re blown away by their levels of enthusiasm and their fantastic fundraising ideas. Which is why, in partnership with Spirit and UnLtd, we’re offering youth groups the chance to set up a Red Nose Day social enterprise. It’s a fantastic opportunity for young people to combine learning business skills with raising money and helping others.

All your group needs to do is come up with an idea that could help your local area and then run it as a Red Nose Day fundraising event. It could be a talent show, gardening services or computer lessons for older people – anything that’s going to make your community smile.

If it’s a success, then your intrepid young social entrepreneurs can apply for a £500 award from UnLtd to carry on their good work.

For everything you need to get involved, and to order your FREE youth group fundraising pack head to rednoseday.com/youthgroups.

Who knows, you might have the next Bill Gates or Victoria Beckham in your midst!

Can I order a free fundraising pack for my Youth Group to take part in Red Nose Day?

Yes! This year we have produced a FREE fundraising resource pack especially for youth groups to take part in Red Nose Day. Simply head over to rednoseday.com/youthgroups for ideas and inspiration, and to order your very own Youth Group Fundraising Resource Pack. It’s got everything your youth group will need to hold a successful Red Nose Day.

Packs are available to order from Monday 12th January.

I have ordered a fundraising pack for my Youth Group but it hasn’t arrived yet.

Don’t panic! Packs will be delivered from late January onwards, giving you plenty of time to get ready for Red Nose Day 2015.

You should receive your pack within 15 working days of your order being received.

How do I pay in the money my Youth Group has raised for Red Nose Day?

Online: simply go to >a href="/pay-in-fundraising-money" class="link--inline-red">rednoseday.com/payinonline and select ‘I’m paying in on behalf of my organisation, workplace or university’ and then choose ‘Youth Groups’ from the dropdown menu, to pay in the money you’ve raised with a credit or debit card.

By Post: fill in the giro slip (in your Youth Group Fundraising Resource Pack) and post it, along with your cheque made payable to ‘Red Nose Day 2015 (Youth Groups)’, to Red Nose Day (Youth Groups), Ersnt and Young, PO BOX 51543, London, SE1 2UG.

At the bank: fill in the giro slip (in your Youth Group Fundraising Resource Pack) and take it, along with your cheque made payable to ‘Red Nose Day 2015 (Youth Groups)’, to any bank.

If you have misplaced the giro from your Youth Group Fundraising Resource Pack, please just email us giro@rednoseday.com with your group’s name and address and we will pop one in the post for you.

I have a question – who should I ask?

Just drop us an email to youthgroups@rednoseday.com and we will help in any way that we can.

My Youth Group has completed our Red Nose Day fundraising, how do I now apply for a grant to continue this project?

If you think your enterprise was a success and you would like to apply for an award from UnLtd to do it again please email us at youthgroups@rednoseday.com to register your interest. More details about eligibility and how you can apply will be availiable after Red Nose Day at unltd.com/rednoseday.